Microsoft Intune Company Portal Mac Os

monkeybrown
9 min readSep 22, 2021

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Learn how to get your new macOS device managed in Intune.

Devices that are provided by your work or school are often preconfigured before you receive them. Your organization will send these preconfigured settings to your device after you turn it on and sign in for the first time. After your device completes setup, you’ll receive access to your work or school resources.

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  • Apr 11, 2016 The Intune client is a lightweight version of the SCCM client. You can deploy some policies, SCEP certificates, VPN and WiFi profiles. There is also a hardware inventory scan on the devices. In a previous post, we explained how to set up a compliance policy for MAC OSX, now that our client is ready to receive the compliance policy, we will install the Microsoft Intune client on Mac OS X devices.
  • Dec 06, 2015 How to Enroll an OS X device in Microsoft Intune. Do is to download the Company Portal app from the respective app stores, login with your credentials and follow.

Apr 11, 2016 Connect on the MAC OSX devices that you want to install Microsoft Intune client Open Safari and go to portal.manage.microsoft.com Click on This device is either not enrolled or the Company Portal can’t identify it.

To begin management setup, power on your device and sign in with your work or school credentials. The rest of this article describes the steps and screens you’ll see as you walk through Setup Assistant.

What is Apple DEP?

Your organization might have purchased their devices through something called the Apple Device Enrollment Program (DEP). Apple DEP lets organizations buy large amounts of iOS or macOS devices. Organizations can then configure and manage those devices within their preferred mobile device management provider, such as Intune. If you’re an administrator and want more information about Apple DEP, see Automatically enroll macOS devices with Apple’s Device Enrollment Program.

Microsoft Intune Company Portal

Get your device managed

Complete the following steps to enroll your macOS device in management. If you’re using your own device, rather than an org-provided device, follow the steps for personal and bring-your-own devices.

  1. Power on your macOS device.
  2. Choose your country/region and click Continue.
  3. Choose a keyboard layout. The list shows one or more options based off your selected country/region. To see all layout options, regardless of your selected country/region, click Show All. When you’re done, click Continue.
  4. Select your Wi-Fi network. You must have an internet connection to continue setup. If you do not see your network, or if you need to connect over a wired network, click Other Network Options. When you’re done, click Continue.
  5. After you’re connected to Wi-Fi, the Remote Management screen appears. Remote management enables your organization’s administrator to remotely configure your device with company-required accounts, settings, apps, and networks. Read through the remote management explanation to help you understand how your device is managed. Then click Continue.
  6. When prompted, sign in with your work or school account. After you’re authenticated, your device will install a management profile. The profile configures and enables your access to your organization’s resources.
  7. Read about the Apple data & privacy icon so that you can later identify when personal information is being collected. Then click Continue.
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  9. After your device is enrolled, you might have additional steps to complete. The steps you see depend on how your organization customized the setup experience. It could require you to:
  • Sign in to an Apple account
  • Agree to the Terms and conditions
  • Create a computer account
  • Walk through an express setup
  • Set up your Mac

Get the Company Portal app

Download the Intune Company Portal app for macOS on your device. The app lets you monitor, sync, add, and remove your device from management, and install apps. These steps also describe how to register your device with Company Portal.

  1. On your macOS device, go to https://portal.manage.microsoft.com/EnrollmentRedirect.aspx.
  2. Sign in to the Company Portal website with your work or school account.
  3. Click Get the App to download the Company Portal installer for macOS.
  4. When prompted, open the .pkg file and complete the installation steps.
  5. Open the Company Portal app and sign in with your work or school account.
  6. Find your device and click Register.
  7. Click Continue > Done. Your device should now appear in the Company Portal app as a corporate and compliant device.

Still need help? Contact your company support. For contact information, check the Company Portal website.

Enroll your macOS device with the Intune Company Portal app to gain secure access to your work or school email, files, and apps.

Organizations typically require you to enroll your device before you can access proprietary data. After your device is enrolled, it becomes managed. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune. To get continuous access to work or school information on your device, you must configure your device to match your organization’s policy settings.

This article describes how to use the Company Portal app for macOS to enroll, configure, and maintain your device so that you meet your organization’s requirements.

What to expect from the Company Portal app

During initial setup, the Company Portal app requires you to sign in and authenticate yourself with your organization. Company Portal then informs you of any device settings you need to configure to meet your organization’s requirements. For example, organizations often set minimum or maximum character password requirements that you’ll be required to meet.

After you enroll your device, Company Portal will always make sure that your device is protected according to your organization’s requirements. For example, if you install an app from an untrusted source, Company Portal will alert you and might restrict access to your organization’s resources. App protection policies like this one are common. To regain access, you’ll likely need uninstall the untrusted app.

If after enrollment your organization enforces a new security requirement, such as multi-factor authentication, Company Portal will notify you. You’ll have the chance to adjust your settings so that you can continue to work from your device.

To learn more about enrollment, see What happens when I install the Company Portal app and enroll my device?.

Get your macOS device managed

Use the following steps to enroll your macOS device with your organization. Your device must be running macOS 10.12 or later.

Microsoft Intune Company Portal Mac Os Free

Note

Throughout this process, you might be prompted to allow Company Portal to use confidential information that’s stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.

Install Company Portal app

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  1. Go to Enroll My Mac.
  2. The Company Portal installer .pkg file will download. Open the installer and continue through the steps.
  3. Agree to the software license agreement.
  4. Enter your device password or registered fingerprint to install the software.
  5. Open Company Portal.

Important

Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.

Enroll your Mac

  1. Sign in to Company Portal with your work or school account.
  2. When the app opens, select Begin.
  3. Review what your organization can and can’t see on your enrolled device. Then select Continue.
  4. If prompted to, enter your device password on the Install management profile screen.
  5. On the Confirm device management screen, select Open System Preferences.
  6. Your device’s system preferences will open. Select Management Profile from the device profiles list and then select Approve > Approve.
  7. Return to Company Portal and select Continue.
  8. Your organization might require you to update your device settings. When you’re done updating settings, select Check settings.
  9. When setup is complete, select Done.

Troubleshooting and feedback

If you run into issues during enrollment, go to Help > Send Diagnostic Report to report the issue to Microsoft app developers. This information is used to help improve the app. They’ll also use this information to help resolve the problem if your IT support person reaches out to them for help.

After you report the problem to Microsoft, you can send the details of your experience to your IT support person. Select Email Details. Type in what you experienced in the body of the email. To find your support person’s email address, go to the Company Portal app > Contact. Or check the Company Portal website.

Microsoft Intune Company Portal Mac Os X

Additionally, the Microsoft Intune Company Portal team would love to hear your feedback. Go to Help > Send Feedback to share your thoughts and ideas.

Unverified profiles

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When you view the installed mobile device management (MDM) profiles in System Preferences > Profiles, some profiles might show an unverified status. As long as the management profile shows a verified status, you don’t need to be concerned.

The management profile is what defines the MDM channel connection. As long as the management profile is verified, any other profiles delivered to the machine via that channel inherit the security traits of the management profile.

Updating the Company Portal app

Microsoft Intune Company Portal For Mac

Updating the Company Portal app is done the same way as any other Office app, through Microsoft AutoUpdate for macOS. Find out more about updating Microsoft apps for macOS.

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Next Steps

Still need help? Contact your company support. For contact information, check the Company Portal website.

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